TAVRENOO
Shipping
Where we deliver, what it costs and how long it takes. Every order ships with tracking.
Last updated: 28 September 2026
Where we deliver
- United Kingdom
- European Union: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, Portugal, Spain and Sweden
- United States
If your country isn’t listed, we can’t deliver there yet. We don’t deliver to PO boxes or parcel forwarding services.
Rates and delivery times
| Destination | Service | Cost per order | Delivery after dispatch |
|---|---|---|---|
| United Kingdom | Tracked standard | USD 5.95 · GBP 4.50 | 2–5 business days |
| EU countries listed above | Tracked standard | USD 8.95 · EUR 8.00 · DKK 60.00 · SEK 90.00 | 4–9 business days |
| United States | Tracked standard | USD 9.95 | 5–10 business days |
There is one flat rate per order, however many pieces you buy. The exact shipping cost in your chosen currency is shown in your bag and at checkout before you pay. We don’t offer free shipping at the moment.
Processing
We pack and dispatch orders within 1–3 business days (Monday to Friday, excluding UK public holidays). Delivery times are carrier estimates that start from dispatch; they can be longer in peak seasons or because of customs checks. When your order leaves us, we e-mail you the tracking number.
Taxes, duties and customs
UK and EU: The price you pay at checkout includes applicable taxes. If we know that import charges would apply to your order, we contact you before dispatch and you can cancel for a full refund. If a carrier unexpectedly asks you to pay import charges on an order to the UK or EU, contact us before paying and we will sort it out with you.
United States: Your order may be subject to import duties, taxes or customs fees set by US authorities. These are not included in our prices and are collected by the carrier from the recipient. If you refuse to pay them, the parcel comes back to us and we refund the value of the goods; the original shipping cost and any return charges may be deducted.
Delivery problems
- Parcel late or not moving: contact us if your tracking hasn’t updated for 7 business days or the delivery estimate has passed. We open an investigation with the carrier.
- Lost parcel: if the carrier confirms the parcel is lost, we send a replacement or refund you in full, whichever you prefer.
- Damaged or wrong item: send us a photo within 14 days of delivery and we replace or refund the item and cover the return.
- Wrong address: please check your address at checkout. If a parcel comes back because the address was incomplete, we can resend it for another shipping fee or refund the goods.
Risk of loss passes to you when the parcel is delivered to you or to a person you nominate.
Questions
E-mail support@tavrenoo.shop or call +44 7340 223435 (Monday to Friday, 9:00–17:00 UK time).